Booking fees of 10% of ticket price (percentage may vary per event) apply for all tickets bought from the ETH online Box Office website. This booking fee helps to ensure our hall continues to run as a sustainable business.
As we are a charity and sell tickets for shows at Elgin Town Hall, the booking fee helps us continue to operate as a business. Like every business it is imperative we cover all our costs and any share of revenue we take from the ticket price wouldn’t allow us to do this sufficiently. We want to provide the best and most convenient ticket box office service for our customers. To make this possible it takes considerable resource and investment in new ticket technologies. The booking fee enables us to ensure that you will enjoy the best possible customer experience when you buy tickets from us, now and in the future.